77abo's Privacy Policy

77abo is an online gaming and entertainment platform operated for players in Bangladesh. We take our users' privacy seriously and are committed to ensuring the highest level of protection for their personal information.

This privacy policy ("Policy") applies to 77abo's website, mobile platform, and all associated services. If you create an account on 77abo, use the platform, or access any of its services, the terms described in this policy apply to you.

This policy explains what types of information we collect, how that information is used, how long it is stored, and under what circumstances it may be shared with third parties. It also clearly sets out the rights you have as a user.

77abo may collect two types of information from you — information you provide directly, and information collected automatically.

a) Personally Identifiable Information

• Full name and date of birth
• Valid email address
• Mobile number (for bKash, Nagad, Rocket, or Upay transactions)
• Residential address (for verification purposes if required)
• National ID or passport details (when identity verification is required)

b) Financial Information

• bKash, Nagad, Rocket, Upay mobile banking account details
• Bank account number and bank name (for bank transfer transactions)
• Transaction history and amounts

c) Automatically Collected Information

• IP address and device type
• Browser type and version
• Platform activity logs (game history, login times)
• Cookie and session data

77abo collects your information in the following ways:

• Account Registration: When you create an account on 77abo, the required personal information is taken directly from you.
• Transaction Processing: Payment method details are collected to process deposits and withdrawals.
• Identity Verification (KYC): Where applicable, government-issued ID details may be collected to confirm account legitimacy and prevent money laundering.
• Support Contact: When you contact support via live chat or email ([email protected]), a record of that conversation may be retained.
• Automated Technology: Platform usage data is collected automatically through cookies, web beacons, and log files.

77abo uses collected information only for the following legitimate purposes:

Service Operations

• Creating, verifying, and managing accounts
• Processing deposit and withdrawal transactions
• Providing gaming services and bonus benefits
• Ensuring 24/7 support service

Security & Compliance

• Preventing fraud and unauthorized account access
• Monitoring user activity to ensure responsible gaming
• Carrying out necessary checks to prevent money laundering
• Preventing those under 21 years of age from using the platform

Service Improvement

• Analyzing and improving the user experience
• Identifying and resolving technical issues
• Sending relevant information about new games and features (subject to your consent)

77abo takes industry-standard technical and organizational measures to keep your personal information secure.

Technical Security Measures

• SSL/TLS Encryption: All data transferred between your browser and our servers occurs over an encrypted connection.
• Database Encryption: Stored sensitive information is kept in encrypted form.
• Access Control: Only authorized personnel have limited access to the information they need.
• Regular Security Reviews: Our systems undergo regular security testing.

Data Retention Period

Your information is retained for as long as your account is active and for as long as necessary to provide services. Even after an account is closed, certain information may be retained for the applicable period to meet legal obligations. Unnecessary information is securely deleted after the designated retention period.

For specific questions about data retention, contact us at [email protected].

77abo does not share your information with any third party without reason. However, information may be shared in the following limited circumstances:

Service Provider Partners

Information is shared with payment processors (bKash, Nagad, Rocket, Upay, and bank transfer services) and game technology providers only to the extent necessary to deliver services. Data protection obligations are contractually ensured with these partners.

Legal Requirements

Information may be disclosed in response to lawful legal processes, court orders, or valid requests from authorities. This is never voluntary — it is solely to fulfill legal obligations.

Business Transfers

If there is a change to 77abo's business structure (such as an acquisition or merger), user information may be transferred to the relevant successor — though the protections of this privacy policy will remain in effect.

The 77abo platform uses cookies and similar technologies to improve your browsing experience and ensure platform functionality.

Types of Cookies

• Essential Cookies: These are necessary to maintain login sessions and security functionality. Disabling them will prevent the platform from working properly.
• Performance Cookies: These help improve services by analyzing user activity on the platform.
• Functionality Cookies: These remember your preferences (language, display settings).

Cookie Controls

You can find the option to accept or reject cookies in your browser settings. However, disabling essential cookies may prevent some core 77abo features (login, payments) from working properly.

As a 77abo user, you have the following rights over your own information:

• Right to Know: You have the right to know what information we have collected from you and how it is being used.
• Right to Correction: If there is an error in your information, you have the right to request a correction or update.
• Right to Deletion: In certain circumstances you may request that your personal information be deleted (this may not apply to information retained under legal obligations).
• Right to Object to Processing: You have the right to object to your information being used for marketing communications.
• Right to Data Portability: You have the option to request your information in a structured format.

To exercise these rights, send an email to [email protected] or contact us via 24/7 live chat. 77abo will respond to your request within a reasonable time.

77abo is a platform operated for those aged 21 and above only. We do not intentionally collect personal information from anyone under the age of 21.

The registration process includes an age verification step. If a minor bypasses this and creates an account, that account will be immediately closed as soon as it comes to our attention, and the associated information will be securely deleted.

77abo reserves the right to amend or update this privacy policy as needed. If significant changes are made to the policy, we will notify you in the following ways:

• A notification will be displayed on the platform
• A message will be sent to your registered email address
• The updated policy will be published on this page

If you continue using the 77abo platform after the revised policy is published, you will be considered to have accepted the updated policy. You are advised to visit this page regularly to stay informed about the latest version of the policy.

To ask any questions, raise concerns, or submit requests regarding your information in relation to this privacy policy, please contact the 77abo support team:

• Live Chat: 24 hours a day, 7 days a week — support available in Bengali and English
• Email: [email protected]

When submitting a request related to your information (such as correction, deletion, or access), please provide the details required to verify your account. This ensures that we are processing the correct person's information.

77abo holds your privacy in the highest regard and is committed to cooperating with all your legitimate requests.